About us
The Palace, Since 2019
Azure Fortune Palace Casino opened its doors in 2019 with a simple plan: a big, well-run lobby for Australian players, a licence from a strict regulator and a cashier that speaks AUD. This is who we are and what we stand behind.
Last updated: · 8 sections
- 2019Year the palace opened to players
- 3,978Games in the lobby today
- 41Game studios supplying them
- 96.9%Average RTP across the library
How the palace began
We launched in 2019 for players who wanted more than a handful of pokies and a slow bank transfer. From day one the aim was scale without chaos: thousands of titles, clearly sorted; payment methods Australians already use; and support that answers in plain English or German.
Who runs it
| Detail | Answer |
|---|---|
| Brand | Azure Fortune Palace Casino |
| Operating company | Azure Fortune Palace Casino Entertainment Ltd. |
| Regulator | Malta Gaming Authority |
| Open since | 2019 |
| Languages | English, German |
| Help desk | Email, every day 08:00–22:00 |
The Malta Gaming Authority is one of the most demanding gaming regulators in the world. Holding its licence means regular audits of our games, our money handling and the way we protect players.
What’s inside the lobby
- Total games
- 3,978
- Slots
- 3,142
- Table games
- 358
- Live tables
- 478
- Studios
- 41
- Average RTP
- 96.9%
Among the studios on the floor: Wazdan, Thunderkick, BGAMING, Spinomenal, Reel Time Gaming, iSoftBet, Belatra Games, Mancala Gaming, Octoplay, TrueLab Games, Turbo Games, Backseat Gaming, Bigpot Gaming, Wild Streak Gaming, Peter and Sons and NetGame. Favourites right now include Thunder Coins XXL, Chicken Road 2.0, Coin Up: Lightning and Big Wild Buffalo 2.
How we handle your money
- Many ways in: Visa, Mastercard, Apple Pay, Google Pay, Samsung Pay, Trustly, Flexepin, MiFinity, Interac, iDebit, Paysafecard, Bitcoin, Ethereum, USDT and Ripple (XRP).
- Balances in six currencies: AUD, USD, GBP, CAD, USDT and BTC.
- Clear limits: deposits from $10 to $5,000, withdrawals from $20 to $50,000 per transaction.
- Steady payouts: processed within 1-3 business days, often faster by crypto or e-wallet.
The app
Our dedicated app for iOS and Android carries the whole library, the cashier and the safer-play tools, so a phone is never a second-class seat. Live dealer streams are tuned for Australian mobile networks.
Rewards that make sense
200% welcome
Up to $2,000 matched and 100 free spins on the first deposit.
New players15% cashback challenge
Reclaim up to 15% of net losses every month.
MonthlyReload rewards
Extra value when you top up again.
OngoingFour VIP levels
A short, clear ladder for regular players.
LoyaltyWhat we promise
- Straight numbers. Limits, payout times and bonus rules are published before you deposit, not after.
- Fair games. Every title comes from a licensed studio, and we quote RTP as the long-run average it is — never as a promise for tonight.
- Your money moves. Withdrawals are processed within 1-3 business days once your account is verified.
- Limits that stick. Deposit limits, time-outs and self-exclusion are always one menu away, and we honour them without argument.
- Honest answers. We don’t run a phone line; we do answer every email between 08:00 and 22:00, and say so up front.
Where to go next
Read the House Rules before your first deposit, set a limit on the Play Responsibly page, and if something is unclear, the Help Desk is a short email away.
No section on this page mentions that. Try a shorter word, or ask the help desk.
Come and see the lobby
3,978 games from 41 studios, MGA licensed since 2019.